{"id":9882,"date":"2026-05-22T10:46:41","date_gmt":"2026-05-22T10:46:41","guid":{"rendered":"https:\/\/tournova.games\/blog\/?page_id=9882"},"modified":"2026-05-23T13:57:28","modified_gmt":"2026-05-23T13:57:28","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/tournova.games\/blog\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t \n\nLast updated: 18 May 2026<\/span>\n\nWe are happy to hear from tournament organisers, players, fellow writers, developers, publishers, and brands. All correspondence reaches us at the same address \u2014 please use the subject-line guidance below so we can route your message quickly.<\/span>\n

\u00a0One address for everything<\/span><\/h2>\nsupport@tournova.games<\/span>\n\nSuggested subject-line prefixes:<\/span>\n\n–<\/span> `EDITORIAL \u2014 \u2026`<\/span> for tips, story ideas, pitches, corrections, and review-unit offers.<\/span>\n\n–<\/span> `TOURNAMENT \u2014 \u2026`<\/span> for help organising or joining a tournament on our platform.<\/span>\n\n–<\/span> `ADVERTISING \u2014 \u2026`<\/span> for ad bookings, sponsored content, and brand partnerships.<\/span>\n\n–<\/span> `PRESS \u2014 \u2026`<\/span> for interviews, comment, and speaking opportunities.<\/span>\n\n–<\/span> `PRIVACY \u2014 \u2026`<\/span> for data access, deletion, correction, and other privacy requests under the UAE PDPL, the GDPR, the CCPA, or any other applicable privacy law.<\/span>\n\n–<\/span> `LEGAL \u2014 \u2026`<\/span> for legal notices and other formal correspondence.<\/span>\n\n–<\/span> `COPYRIGHT \u2014 \u2026`<\/span> for DMCA \/ copyright takedown notices.<\/span>\n\n–<\/span> `URGENT \u2014 \u2026`<\/span> for time-sensitive matters.<\/span>\n

\u00a0Editorial pitches \u2014 what to include<\/span><\/h2>\nIf you are a developer or publisher pitching a game or tournament for coverage, please include:<\/span>\n\n–<\/span> the title and a brief description;<\/span>\n\n–<\/span> the platforms involved;<\/span>\n\n–<\/span> the planned review or coverage window and any embargo date;<\/span>\n\n–<\/span> a clear point of contact for follow-up.<\/span>\n\nWe cannot guarantee coverage of every pitch, but we read everything that arrives in the inbox.<\/span>\n

\u00a0Postal address<\/span><\/h2>\nTourNova LLC<\/span>\n\n[insert full Dubai office address]<\/span>\n\nDubai, United Arab Emirates<\/span>\n\nFor couriered material, please request a specific drop-off confirmation by email first so we can make sure someone is available to receive it.<\/span>\n

\u00a0Response time<\/span><\/h2>\nWe aim to reply within three to five working days. Privacy and data requests are handled within the time limits set by the law that applies to you (typically thirty days). Time-sensitive matters should be marked <\/span>`URGENT`<\/span>.<\/span>\n

\u00a0What we can’t help with<\/span><\/h2>\nWe are an editorial publication and tournament platform, not a customer-service desk for third-party games. We cannot:<\/span>\n\n–<\/span> recover lost game accounts, refund purchases, or unlock bans on third-party platforms (Steam, PSN, Xbox Live, Epic, etc.);<\/span>\n\n–<\/span> intervene with publishers or developers on individual support tickets;<\/span>\n\n–<\/span> provide official patch notes, release dates, or roadmap confirmations for games we do not make.<\/span>\n\nFor those, contact the game’s publisher or platform holder directly.<\/span>\n

\u00a0Stay connected<\/span><\/h2>\nFollow Tournova on Telegram, Discord, and our other social channels (linked in the Site footer).<\/span>\n\nThanks for getting in touch.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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