Terms and Conditions

Effective Date: May 7, 2025

Welcome to TourNova! These Terms and Conditions ("Terms") govern your use of the TourNova platform and services, including web, mobile, and Discord versions (collectively, the "Platform"). By accessing or using TourNova, you agree to be bound by these Terms.

The Platform is provided by TourNova LLC, a company registered in Dubai, United Arab Emirates. Please review these Terms carefully, as they form a legally binding agreement between you and TourNova.

1. Acceptance of Terms

By creating an account, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Platform. Continued use constitutes acceptance of updates, as outlined in Section 13.

2. Eligibility

  • Be at least 13 years old (with guardian consent if under 18).
  • Have legal capacity to enter into these Terms.
  • Comply with local laws, especially around online gaming and virtual currencies.

3. Account Registration and Security

  • Provide accurate and complete information.
  • Maintain confidentiality of your credentials.
  • Notify us at [email protected] of unauthorized access.
  • No multiple accounts or false information.

4. Tournament Participation

  • Follow specific rules per tournament.
  • Entry fees are non-refundable unless canceled.
  • Verification may require ID or passport.

5. Payments and Tokens

5.1 Payments

Payments are in USDT. Transaction fees may apply. You're responsible for external fees.

5.2 Tokens

  • No monetary value unless listed externally.
  • Use limited to TourNova ecosystem.
  • Subject to local regulations, e.g., UAE laws.

6. Prohibited Conduct

  • Illegal use under UAE law.
  • Cheating or manipulation.
  • Harassment or threats.
  • Impersonation or unauthorized access.
  • Bot or script use.
  • Interference with Platform.

7. User Content

You retain ownership of content but grant TourNova rights to use it for platform purposes. Content must comply with UAE laws.

8. Intellectual Property

8.1 Platform IP

All IP belongs to TourNova or licensors. Limited license granted for usage.

8.2 Third-Party Games

Respect game publishers' terms and IP rights.

9. Termination

Accounts may be suspended or terminated for violations. Inactive accounts (12 months) may be closed with notice.

10. Disclaimers and Limitations

  • No guarantees on service uptime or tournament outcomes.
  • Liability limited to fees paid in the last 6 months.

11. Indemnification

You agree to indemnify TourNova for claims related to your use, breaches, or IP violations.

12. Governing Law

Governed by DIFC law. Arbitration via DIFC-LCIA in Dubai. English language applies.

13. Changes to Terms

We may update these Terms. Significant changes come with 30 days’ notice. Arabic versions available upon request.

14. Contact

[email protected] – we respond within 5 business days.

15. Privacy Policy

Governed by UAE Federal Law No. 45 of 2021 and DIFC laws. See our Privacy Policy for full details.

16. Complaints

Contact support with account info and issue description. We’ll respond in 5 business days per UAE regulations.

17. Miscellaneous

  • Entire Agreement includes these Terms + Privacy Policy.
  • Invalid clauses don’t affect the rest.
  • No waiver unless written.
  • Rights are non-transferable without consent.
  • English is the governing language.